What iPads and iPhones need to be sent for certified install vs. self installation?
iPads and iPhones that require a Class 1 Division 2 certification label must be sent to our certified installation technicians. They will install the case at no charge and attach the certification and install label. Alternatively, you can also buy the iPad directly from us and we will install the case for free. You will be notified with the installation progress as well as the shipping date of the device back to your address.
What if I do not want to send my device for certified install?
We can ship you a case for self-installation. HOWEVER, the device will NOT have the Class 1 Division 2 certification label. It will only be rated for ATEX Zone 2 (the European Standard). It will be the exact same case just that it will not come with the certification C1D2 label.
What iPad and iPhone products have to be sent for certified install?
All of our cases that require a Class 1 Division 2 certification are required for certified install. Below are a few examples for Hazardous Area iPads and iPhones:
Where Do I Send My Device?
You can send your device to this address: 5554 S Peek Rd #23 Katy, Texas 77450, USA
What will happen after I sent my device to you?
As soon as your device arrives in our office, our expert technicians will install the case and place the Class 1 Division 2 certification label on your iPad or iPhone. This label will allow you to use your iPad around C1D2 hazardous areas.
How long to install and ship?
Installation takes less than 24 hours to complete. Expect your device to be shipped back to your address after the installation. Shipping takes 3-5 business days typically via FedEx.
Why do you have to install?
The C1D2 sticker attached in your iPad or iPhone case means that your device has met the strict safety protocol and is qualified for use in Class 1 Division 2 hazardous areas. For this reason, only a certified technician is allowed to complete the installation.
Do you want to know more about our iPad and iPhone products? Watch this video.